Privacy Policy
When it comes to real-money gaming, trust is the name of the game. At 1Win, we consider personal data just as sensitive as the funds held in an account. This policy outlines the specific data that we collect, the reasons for doing so, and the ways in which we protect it within the 1Win app services.
What Information Is Collected
Some information is necessary for the platform to run in compliance with the law and in a secure manner. This includes data collected during registration and payment, as well as technical identifiers. The purpose is clear: verification of identity, fraud prevention, and guaranteeing that gaming is conducted in an equitable manner.
Before listing specifics, it helps to understand that data collection stays tied to actual platform needs, not curiosity:
- Account information, which includes the email address, account username, and verification documents.
- Data from transactions relating to payments made, money withdrawn, and bonuses received.
- Data pertaining to betting that is collected in order to resolve any disputes and to perform responsible gambling.
- Data from the device used and activities performed in order to prevent possible abuse and resolve any technical issues that may arise.
Why This Data Is Needed
Data collected from a real-money player is necessary for the safety of an account, the speed in which payments are processed, and the compliance with laws and regulations specific to gambling. In addition, data collected serves to identify any potential abuse of the game, such as, but not limited to, multiple accounts, fraud to gain bonuses, and so forth. Without this type of data, the platform would be unable to provide a safe environment for honest players.
In addition, data collected serves to improve a platform and address issues such as poor responsiveness, slow game features, and unstable marketplaces.
How Player Data Is Protected
1Win uses encrypted connections, restricted access controls, and internal monitoring systems to safeguard stored information. Only authorized staff can access player data, and only when operationally necessary. Data is never sold or shared casually.
Third-party services, such as payment providers, receive only the information required to complete transactions.
Player Rights and Control
Players can review or update personal information through account settings. Requests related to data access or deletion are handled through support channels, subject to legal retention rules.
Continued use of the 1Win app confirms acceptance of this privacy approach. Policy updates appear here as regulations or platform tools evolve.